Ever wondered what actually happens when you book your bike in for a Level 2 service?
This Trek Powerfly came into the Ocean Cycles workshop this week with a few issues. There were some unwanted rattles coming from the drivetrain, shifting wasn't great and the braking performance needed attention.
After a thorough inspection and a conversation with the customer, our mechanic Krisz got to work sorting everything out.
What Did We Find?
The bike needed a little more attention than a basic service. Following the inspection, Krisz serviced or replaced the following components:
Front chainring
Chain
Cassette
Drivetrain pulley wheels
Front and rear brake pads
Front and rear hub service
E-bike diagnostic checks and updates
Brake pad bedding-in
With several drivetrain components worn and the braking system needing attention, replacing and servicing these parts made a big difference to how the bike performed.
What Is Included in a Level 2 Service?
Our Level 2 service is designed for bikes that need more than a basic tune-up.
Starting from £149.99, it includes everything in our Level 1 service, with some additional workshop time dedicated to getting your bike running smoothly.
As part of the service, we carry out:
A thorough bike wash
Brake alignment and adjustment
Gear alignment and adjustment
Headset adjustment
Bottom bracket inspection
Removal and deep cleaning of all drivetrain components
Full wheel truing, both lateral and vertical
Any additional replacement parts or specialist work are discussed with you before we go ahead, so there are no surprises.
Back Out on the Trails
Once everything was sorted, the Powerfly was back running smoothly, with the drivetrain rattles gone, shifting working properly and braking performance restored.
It's a great example of why regular servicing is important. Catching worn components and small problems early can help prevent further damage and keep your bike performing as it should.
Does Your Bike Need Some Attention?
Whether it's making strange noises, not shifting properly or simply hasn't had a service in a while, we're happy to take a look.
Bring your bike into Ocean Cycles and we'll give it a proper inspection and provide a free quote before carrying out any work.
Give us a call on 01726 77700 or drop us a message to get your bike booked in.
Find out more about our service packages on our Service Centre page.
